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Terms & conditions

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Terms & conditions 2016-11-29T09:43:40+00:00

Terms & Conditions

About Us

This web site is owned and operated by Perfick Pork who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Perfick Pork Ltd
Bridge Stables,
Great Ryburgh,
Fakenham,
Norfolk,
NR21 0DZ,
United Kingdom

Phone: 01328 829825
Fax: 01328 829825
Email: shop@perfickpork.co.uk

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01328 829825 or fax us on 01328 829825 or write to us at Bridge Stables Great Ryburgh Fakenham Norfolk NR21 0DZ

How to order

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

Please note due to increased delivery charges we have minimum order value online of £25.00.

We use Royal Bank of Scotland WorldPay secure payments system to process all our website orders which we have chosen for it’s proven history of online transaction security across a wide range of selling platforms.

Via the RBS WorldPay gateway, we can accept Matercard, Mastercard Debit, JCB, Maestro, Visa Credit, Visa Debit and Visa Electron.

Transactions with Perfick Pork will be in Pounds Sterling (GBP).

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All products for sale on this website are classified as Basic Foodstuffs by HMRC and are therefore VAT exempt.

Guarantee

If for some reason you are not completely satisfied with your order, please contact us immediately and we will do everything we can to remedy the situation.

Delivery Information

All orders under £75 are subject to a £6.95 delivery charge. Orders over £75 will be delivered free of charge.

All orders will be despatched within 4 working days from date of order and will be delivered using an overnight courier service. All deliveries must be signed for.

All orders will arrive securely and hygienically packed in sturdy cool boxes and packed with dry ice. The packaging materials used are specifically designed and certified for the carriage of fresh food produce with the dry ice keeping the products cool for up to 24 hours.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Privacy Policy

Perfick Pork do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Note: Due to techincal updates, all orders received between Monday 25th - Friday 29th will not be despatched until the following week. Deliveries will commence from Tuesday 3rd October onwards. We apologise for any inconvenience. Dismiss